[#FB-10843] Adobe Update Manager 5.1 quit unexpectedly dlg pops up at the end of nstallation of FB on MacPPC 10.5

Flash Builder / Flex Builder

Adobe Update Manager 5.1 quit unexpectedly dlg pops up at the end of nstallation of FB on MacPPC 10.5

Created: 11/16/07 07:21 PM Updated: 11/28/07 04:27 PM

Component/s:

Installer

Security Level:

Public (All JIRA Users )

Severity:	Incorrectly Functioning
Reproducibility:	Every Time
Discoverability:	High
Found in Version:	Moxie M3 (zero) - 188065
Milestone:	Moxie M3 (zero)
Affected OS(s):	Mac
Steps to Reproduce:	« Hide Mac PPC 10.5 Steps to reproduce: 1. install FB on Mac PPC OS X10.5 2. 3. Actual Results: a dlg pops up at the end of installation saying The application Adobe Update Manager 5.1 quit unexpectedly. Expected Results: Workaround (if any): Show » Mac PPC 10.5 Steps to reproduce: 1. install FB on Mac PPC OS X10.5 2. 3. Actual Results: a dlg pops up at the end of installation saying The application Adobe Update Manager 5.1 quit unexpectedly. Expected Results: Workaround (if any):
Language Found:	English
Bugbase Id:	none
Triaged:	Yes
Regression:	No
QA Owner:	Cindy Hung
Resolved by:	Tanya Dimalsky
Participants:	cagruss, Cindy Hung, Heidi Williams, Larry McLister and Tanya Dimalsky

All

Comments

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Cindy Hung - [11/16/07 07:22 PM ]

reproduced on 2nd MacPPC 10.5

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Cindy Hung - [11/16/07 07:43 PM ]

reproduced on both SA and plug in

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Larry McLister - [11/19/07 03:19 PM ]

Opened to ChrisAg

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cagruss - [11/20/07 10:35 AM ]

Checking it out. AUM had some difficulty on Leopard throughout the betas. I'll see if there's a new release of the AUM installer that will fare better on Leopard, or perhaps a different way to run its installer that will avoid the error.

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cagruss - [11/21/07 10:03 PM ]

We have a new version of InstallAnywhere that arrived last month, that specifically supports Leopard. Some quick tests here show that upgrading will help resolve this problem.

Would anyone object to us upgrading to the latest version of InstallAnywhere 2008? I could just upgrade on OS X to minimize the changes, or we could upgrade both Win and Mac if we want to include the latest installer technology for both platforms.

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Heidi Williams - [11/26/07 01:22 PM ]

Cindy, do you know if the install actually worked correctly and that you can launch FB and the AUM without problems? If so, then we could release note this bug.

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Cindy Hung - [11/27/07 01:25 PM ]

this is UTR in b188936 SA and Plug In on Mac PPC OS X 10.5.1 now.

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Tanya Dimalsky - [11/28/07 03:25 PM ]

IRB: setting to UTR

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Cindy Hung - [11/28/07 04:13 PM ]

it's utr in b189092 SA on MacPPC 10.5.1

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Cindy Hung - [11/28/07 04:27 PM ]

utr in b189092 Plug In on MacPPC 10.5.1. close